Cancellation

Cancellation Policy

At Tech Homes BD, we strive to provide a seamless shopping experience. However, we understand that sometimes you may need to cancel an order. Below are the details regarding our cancellation policy:

Order Cancellation

You can cancel your order within 24 hours of placing it. To initiate a cancellation, please follow these steps:

1. Contact Us: Reach out to our customer support team via [support email] or call us at [support phone number]. Please provide your order number and the reason for cancellation.
2. Confirmation: Once your cancellation request is received, we will process it and send you a confirmation email.

Cancellation Conditions

• Eligible Orders: Orders can be canceled within 24 hours of purchase.
• Ineligible Orders: If your order has already been dispatched or is in the delivery process, we are unable to cancel it at that stage.

Refund Process

If your order is successfully canceled, we will process your refund within 7-10 business days. The amount will be credited back to the original payment method used during the purchase.

FAQs

• Can I change my order instead of canceling it?
  Yes, if you wish to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is dispatched.

• What if I miss the 24-hour cancellation window?
  If you miss the cancellation window, you may still return the product once you receive it, following our return policy.

If you have any questions regarding our cancellation policy or need assistance, please don’t hesitate to reach out to our customer support team.

Thank you for choosing Tech Homes BD!